Please contact us if you cannot find a solution to your issue.
Update 09/15 - 1:40 AM
The K.A.I.T.T. crashing when the subscription button is pressed issue has been fixed by correcting App Store settings on my side. If you encountered this issue, it should work for you now.
Possible Solutions:
1. Check Microphone Permissions
2. Make Sure Siri is Enabled
Solution:
Sometimes the custom voice extension doesn’t install correctly when you first download the app.
Multiple users have reported they are not hearing the correct voice, even after reinstalling K.A.I.T.T. The cause is being investigated.
Possible Solutions:
1. Check the Shortcut name
2. Start with the correct key phrase
3. Match the Activation Phrase exactly
Peri used a third party iOS App to send directions to KITesla. It is called Remote for Tesla (https://apps.apple.com/us/app/remote-for-tesla/id991623777).
It offers shortcut options the official Tesla app does not.
Remote Tesla is an independently developed app that is not affiliated with K.A.I.T.T. or Okunarium Labs..
Apple enforces strict controls that prevent iPhone App audio from mixing with other Wired CarPlay audio sources, except in a limited set of specific situations. The limited options permitted by Apple are currently being explored,
Other apps running on the iPhone, such as Apple Music, are unaffected by this limitation of Wireless CarPlay.
Bluetooth offers different protocols with varying capabilities based on the situation and the type of device that is connected. For hands free Bluetooth communications devices, Apple provides a low quality mono protocol for conversations, and a high quality audio protocol for music playback. Only one protocol can be active at a time.
When the "Use Bluetooth Mic" option is enabled, the lower quality conversational protocol is used. This allows K.A.I.T.T. to hear you better using the mic built into your car's audio system. Unfortunately, all audio output, including music playback, will play back as lower quality mono audio while K.A.I.T.T. is active.
Disabling this feature forces your iPhone's mic to be used instead of your car audio system's mic. Depending on your setup, K.A.I.T.T. may have more difficulty hearing you. However, device audio will play back at a much higher quality level while K.A.I.T.T. is in use..