Known Problems & Solutions

Possible Solutions:

         1. Check Microphone Permissions

• When you first launched the app, you should have seen a prompt asking for microphone access.
• If you tapped “Don’t Allow”, the app cannot hear you.
• To fix this: go to Settings > Apps > K.A.I.T.T. and enable microphone access.

         2. Make Sure Siri is Enabled

• K.A.I.T.T. requires Siri to function.
• Go to Settings > Siri & Search, enable Siri, then restart the app.

Solution:

Sometimes the custom voice extension doesn’t install correctly when you first download the app.

• Delete K.A.I.T.T. from your device.
• Re-download it from the App Store.
• In most cases, this resolves the issue.

Multiple users have reported they are not hearing the correct voice, even after reinstalling K.A.I.T.T. The cause is being investigated.

Possible Solutions:

         1. Check the Shortcut name

• Confirm the iOS/iPadOS Shortcut field of your automation matches exactly with the name shown for your shortcut in the Shortcuts app.

         2. Start with the correct key phrase

• To prevent accidental triggers, K.A.I.T.T. requires the key phrase to be included in every request — even if the key phrase requirement is toggled off.
• Say: “Hey K.A.I.T.T. (Kate)” followed by the exact Activation Phrase you assigned to the automation.
• If you have changed K.A.I.T.T.’s name under Customize Personality, use that instead (e.g., “Hey Bob, …”).

         3. Match the Activation Phrase exactly

• K.A.I.T.T. will only recognize an automation request if you speak the Activation Phrase exactly as entered.
• Flexibility in phrase matching may be added in future versions.